Privacy Policy
Five Mountains Behavioral Health & Recovery
Effective Date: February 1, 2026
Five Mountains LLC respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how information collected through this website is used and safeguarded.
1. Information We Collect
We may collect the following types of information when you visit our website or submit a form:
Information You Voluntarily Provide:
- Name
- Email address
- Phone number
- Date of birth
- State of residence
- General inquiry details
Please do not submit highly sensitive medical information through website contact forms.
Automatically Collected Information:
When you visit our website, certain technical information may be collected automatically, such as:
- IP address
- Browser type
- Device type
- Pages visited
- Date and time of access
This information is used for website functionality, security, and analytics.
2. How We Use Your Information
We may use the information collected to:
- Respond to inquiries
- Determine eligibility for services
- Communicate regarding scheduling
- Improve website functionality
- Comply with applicable laws
Submitting information through the website does not establish a physician–patient relationship.
3. Confidentiality and HIPAA
If you become a patient of Five Mountains LLC, your protected health information will be handled in accordance with applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).
Information submitted through website contact forms is not intended for emergency or urgent medical communication.
4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect information submitted through our website. However, no internet transmission can be guaranteed to be completely secure.
5. Third-Party Services
Our website may use third-party services such as website hosting providers, analytics tools, or secure patient portal platforms. These providers may have access to limited information necessary to perform their services but are not permitted to use it for unrelated purposes.
6. Cookies
Our website may use cookies or similar technologies to enhance user experience and analyze site traffic. You may adjust your browser settings to decline cookies if you prefer.
7. Children's Privacy
Our website is not directed toward children under the age of 18. We do not knowingly collect personal information from children without appropriate parental or guardian consent.
8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
9. Contact Information
If you have questions about this Privacy Policy, please contact:
Five Mountains LLC
Email: care@fivemountainsbhr.com